/* Forza Connect, Retail Tech Systems brand (retailtechsystems.com):
   navy #0D1A2C · teal #0C8775 / #15A892 · mint #5EEAD4 · orange #EA580C · cream #FBF8F3
   Fraunces (display) + Plus Jakarta Sans (text) */
:root{
  --bg:#FBF8F3; --bg2:#F4EFE6; --panel:#fff; --ink:#0D1A2C; --ink2:#1F3554; --mute:#5E6E84; --line:#DAE3EE; --line2:#EDF1F6;
  --side:#0D1A2C; --side2:#15263D; --side3:#1F3554; --side-ink:#B8C6D8;
  --acc:#0C8775; --acc-d:#0D6B5E; --acc-b:#15A892; --acc-l:#EFFCF9; --acc-ink:#0D6B5E; --mint:#5EEAD4;
  --hot:#EA580C; --hot-l:#FFF4EC;
  --red:#C2410C; --red-l:#FEF2EE; --amber:#B45309; --amber-l:#FFF8EB; --blue:#1F3554; --blue-l:#F1F5FA;
  --chat-bg:#F4EFE6; --bubble-out:#E3F6F1;
  --r:14px; --sh:0 4px 20px -4px rgba(13,26,44,.08); --sh2:0 18px 50px -12px rgba(13,26,44,.22);
  --display:"Fraunces",Georgia,serif; --text:"Plus Jakarta Sans",system-ui,-apple-system,"Segoe UI",Arial,sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{font:14px/1.55 var(--text);color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased}
a{color:var(--acc);text-decoration:none;font-weight:600} a:hover{color:var(--acc-d);text-decoration:underline;text-underline-offset:3px}
h1,h2,h3{margin:0;letter-spacing:-.01em}
h2{font-size:15.5px;font-weight:700} h3{font-size:14px;font-weight:700}
.ic{flex:none;display:block}
small,.mute{color:var(--mute)}
::selection{background:#5EEAD455}
.mockbar{background:#0D1A2C;color:#B8C6D8;font-size:12.5px;padding:6px 16px;text-align:center;letter-spacing:.01em}
.mockbar a{color:var(--mint);font-weight:600;margin-left:6px}
.eyebrow{font-size:11px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--acc)}

/* shell */
.shell{display:flex;min-height:100vh}
body:has(.mockbar) .shell{min-height:calc(100vh - 31px)}
.side{width:244px;flex:none;background:var(--side);color:var(--side-ink);display:flex;flex-direction:column;position:sticky;top:0;height:100vh;
  background-image:radial-gradient(420px 260px at 0% 0%,rgba(21,168,146,.16),transparent 70%)}
body:has(.mockbar) .side{height:calc(100vh - 31px);top:31px}
.brand{display:flex;align-items:center;gap:11px;padding:18px 20px 12px}
.brand b{display:block;color:#fff;font:600 19px/1.1 var(--display);letter-spacing:-.01em}
.brand small{color:#8FA3BC;font-size:11.5px;font-weight:500}
.logo{width:36px;height:36px;border-radius:11px;background:var(--acc);color:#fff;display:grid;place-items:center;font:700 19px/1 var(--display);box-shadow:inset 0 -2px 0 rgba(0,0,0,.15)}
.stage{display:inline-block;margin:0 20px 10px;font-size:10.5px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--mint);border:1px solid rgba(94,234,212,.35);border-radius:999px;padding:2px 9px;align-self:flex-start}
.side nav{flex:1;padding:4px 12px;overflow:auto;scrollbar-width:thin;scrollbar-color:var(--side3) transparent}
.side nav .grp{font-size:10.5px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:#6B819C;padding:10px 12px 4px}
.side nav a{display:flex;align-items:center;gap:11px;padding:7px 12px;margin:1px 0;border-radius:999px;color:var(--side-ink);font-weight:500;font-size:13.5px}
.side nav a:hover{background:var(--side2);text-decoration:none;color:#fff}
.side nav a.on{background:rgba(94,234,212,.12);color:var(--mint);font-weight:600}
.pill-count{margin-left:auto;background:var(--hot);color:#fff;font-style:normal;font-size:11px;font-weight:700;border-radius:20px;padding:1px 7px}
.me{display:flex;align-items:center;gap:10px;padding:10px 16px;border-top:1px solid rgba(218,227,238,.08)}
.me-t{flex:1;min-width:0} .me-t b{display:block;color:#fff;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis} .me-t small{color:#8FA3BC;font-size:11.5px}
.me-a{color:#8FA3BC;padding:6px;border-radius:999px} .me-a:hover{color:#fff;background:var(--side2)}
.made{padding:2px 20px 12px;font-size:11px;color:#6B819C;line-height:1.4}
.made a{color:#B8C6D8;font-weight:600} .made a:hover{color:var(--mint)}
.main{flex:1;min-width:0;display:flex;flex-direction:column}
.top{display:flex;align-items:center;gap:12px;padding:18px 28px 16px;background:rgba(251,248,243,.86);backdrop-filter:saturate(1.4) blur(10px);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:5}
body:has(.mockbar) .top{top:31px}
.top h1{font:600 24px/1.15 var(--display);letter-spacing:-.015em}
.top-actions{margin-left:auto;display:flex;gap:8px;align-items:center;flex-wrap:wrap;justify-content:flex-end}
.content{padding:24px 28px 32px;max-width:1320px;width:100%}
.content.full{padding:0;max-width:none;flex:1;display:flex;min-height:0}
.appfoot{margin-top:auto;padding:14px 28px 18px;color:var(--mute);font-size:12px;display:flex;gap:10px;align-items:center;flex-wrap:wrap;border-top:1px solid var(--line2)}
.appfoot img{height:20px;width:auto;display:block}
.appfoot a{color:var(--ink2)}
.mobile-only{display:none!important}

/* elements */
.btn{display:inline-flex;align-items:center;gap:7px;border:1px solid transparent;background:var(--ink);color:#fff;font:600 13.5px/1.2 var(--text);padding:9px 18px;border-radius:999px;cursor:pointer;white-space:nowrap;transition:background .15s,box-shadow .15s,transform .05s}
.btn:hover{background:var(--side2);color:#fff;text-decoration:none;box-shadow:0 6px 16px -6px rgba(13,26,44,.45)}
.btn:active{transform:translateY(1px)}
.btn.teal{background:var(--acc)} .btn.teal:hover{background:var(--acc-d)}
.btn.ghost{background:#fff;color:var(--ink);border-color:var(--line)} .btn.ghost:hover{background:#fff;border-color:#B7C6D8;box-shadow:none}
.btn.danger{background:#fff;color:var(--red);border-color:#F5C9B6} .btn.danger:hover{background:var(--red-l);box-shadow:none}
.btn.dark{background:var(--acc-l);color:var(--acc-d);border-color:#A8E6D8} .btn.dark:hover{background:#DFF7F1;color:var(--acc-d);box-shadow:none}
.btn.sm{padding:5px 12px;font-size:12.5px} .btn:disabled{opacity:.5;cursor:not-allowed}
.iconbtn{border:0;background:transparent;color:var(--ink2);padding:7px;border-radius:999px;cursor:pointer;display:inline-grid;place-items:center} .iconbtn:hover{background:var(--bg2)}
input[type=text],input[type=email],input[type=password],input[type=search],input[type=number],input[type=datetime-local],input[type=time],input[type=url],input[type=tel],select,textarea{
  font:inherit;color:var(--ink);background:#fff;border:1px solid var(--line);border-radius:12px;padding:9px 12px;width:100%;outline:none;transition:border .12s,box-shadow .12s}
input::placeholder,textarea::placeholder{color:#94A3B8}
input:focus,select:focus,textarea:focus{border-color:var(--acc-b);box-shadow:0 0 0 4px rgba(21,168,146,.14)}
input[type=file]{font:inherit;font-size:13px}
textarea{resize:vertical;min-height:80px}
label{display:block;font-weight:600;font-size:13px;margin:0 0 6px;color:var(--ink2)}
.field{margin-bottom:16px} .field small{display:block;margin-top:5px;font-size:12px}
.row{display:flex;gap:12px;flex-wrap:wrap} .row>*{flex:1;min-width:160px}
.check{display:flex;align-items:center;gap:9px;font-weight:500;cursor:pointer;color:var(--ink)} .check input{width:16px;height:16px;accent-color:var(--acc)}
.card{background:var(--panel);border:1px solid rgba(218,227,238,.85);border-radius:20px;box-shadow:var(--sh)}
.card-h{display:flex;align-items:center;gap:10px;padding:16px 20px;border-bottom:1px solid var(--line2)} .card-h h2{flex:1}
.card-b{padding:20px}
.grid{display:grid;gap:18px} .g2{grid-template-columns:repeat(2,minmax(0,1fr))} .g3{grid-template-columns:repeat(3,minmax(0,1fr))} .g4{grid-template-columns:repeat(4,minmax(0,1fr))}
.stack>*+*{margin-top:18px}
.flash{margin:16px 28px 0;padding:11px 16px;border-radius:14px;font-weight:500;border:1px solid}
.flash.ok{background:var(--acc-l);border-color:#A8E6D8;color:var(--acc-d)} .flash.err{background:var(--red-l);border-color:#F5C9B6;color:#9A3412} .flash.warn{background:var(--amber-l);border-color:#F6D7A3;color:#92400E}
.auth .flash{margin:0 0 16px}
.badge{display:inline-block;font-size:11.5px;font-weight:700;padding:3px 9px;border-radius:999px;white-space:nowrap;letter-spacing:.01em}
.badge.green{background:#E3F6F1;color:#0D6B5E}.badge.red{background:#FDE8E0;color:#9A3412}.badge.amber{background:#FEF1D9;color:#92400E}.badge.blue{background:#E8EEF6;color:#1F3554}.badge.teal{background:#DDF7F2;color:#0C8775}.badge.grey{background:#EEF1F5;color:#4A5A70}
.chip{display:inline-flex;align-items:center;gap:4px;font-size:11.5px;font-weight:600;padding:2px 9px;border-radius:999px;background:color-mix(in srgb,var(--c) 12%,#fff);color:color-mix(in srgb,var(--c) 75%,#0D1A2C);border:1px solid color-mix(in srgb,var(--c) 26%,#fff);white-space:nowrap}
.chip button{border:0;background:none;padding:0 0 0 2px;cursor:pointer;color:inherit;font-size:13px;line-height:1;opacity:.6} .chip button:hover{opacity:1}
.empty{text-align:center;padding:52px 20px;color:var(--mute)} .empty h2{color:var(--ink);margin-bottom:6px;font:600 20px/1.2 var(--display)}

/* tables */
.tbl-wrap{overflow-x:auto}
table.tbl{width:100%;border-collapse:collapse}
.tbl th{text-align:left;font-size:11px;font-weight:700;color:var(--mute);text-transform:uppercase;letter-spacing:.08em;padding:11px 16px;border-bottom:1px solid var(--line);background:#FCFAF6;white-space:nowrap}
.tbl td{padding:12px 16px;border-bottom:1px solid var(--line2);vertical-align:middle}
.tbl tr:last-child td{border-bottom:0} .tbl tbody tr:hover td{background:#FDFBF8}
.tbl .num{text-align:right;font-variant-numeric:tabular-nums}
.tbl td.wrap{white-space:normal}
.card>.tbl-wrap:last-child,.card>.tbl-wrap:last-child table{border-radius:0 0 20px 20px}
.pager{display:flex;align-items:center;gap:8px;justify-content:flex-end;padding:12px 16px;color:var(--mute);font-size:13px;border-top:1px solid var(--line2)} .pager span{margin-right:auto}
.toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:14px 16px;border-bottom:1px solid var(--line2)}
.toolbar input[type=search]{max-width:300px} .toolbar select{width:auto;min-width:150px}
.searchbox{position:relative} .searchbox .ic{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--mute)} .searchbox input{padding-left:36px;border-radius:999px}

/* stats */
.stat{padding:18px 20px} .stat small{font-weight:700;font-size:11px;text-transform:uppercase;letter-spacing:.1em;color:var(--acc)}
.stat b{display:block;font:600 32px/1.1 var(--display);letter-spacing:-.02em;margin-top:8px;font-variant-numeric:tabular-nums;color:var(--ink)}
.stat .sub{font-size:12.5px;color:var(--mute);display:block;margin-top:4px}
a.stat:hover{border-color:#A8E6D8;text-decoration:none}
.kv{display:grid;grid-template-columns:auto 1fr;gap:9px 18px} .kv dt{color:var(--mute)} .kv dd{margin:0;font-weight:600}
.bars{display:flex;align-items:flex-end;gap:5px;height:150px;padding-top:8px}
.bars .b{flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:5px;min-width:0;height:100%}
.bars .b i{display:block;width:100%;max-width:26px;border-radius:6px 6px 0 0;background:var(--acc-b);min-height:2px}
.bars .b i.in{background:var(--ink)} .bars .b small{font-size:10.5px;white-space:nowrap}
.bars .stackbar{display:flex;flex-direction:column;justify-content:flex-end;width:100%;max-width:26px;height:100%}
.legend{display:flex;gap:14px;font-size:12.5px;color:var(--mute)} .legend i{display:inline-block;width:10px;height:10px;border-radius:3px;margin-right:5px;vertical-align:-1px}
.meter{height:8px;background:#EDF1F6;border-radius:9px;overflow:hidden;display:flex} .meter i{display:block;height:100%}
.funnel{display:grid;grid-template-columns:repeat(6,1fr);gap:0;border:1px solid rgba(218,227,238,.85);border-radius:20px;overflow:hidden;background:var(--panel);box-shadow:var(--sh)}
.funnel div{padding:16px 18px;border-right:1px solid var(--line2)} .funnel div:last-child{border-right:0}
.funnel small{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:var(--acc)} .funnel b{display:block;font:600 26px/1.15 var(--display);margin-top:6px} .funnel span{font-size:12.5px;color:var(--mute)}

/* auth */
body.auth{min-height:100vh;background:var(--bg);display:grid;grid-template-columns:minmax(0,1.05fr) minmax(380px,1fr)}
.auth-art{background:var(--side);color:#fff;padding:48px 56px;display:flex;flex-direction:column;position:relative;overflow:hidden;
  background-image:radial-gradient(600px 380px at 10% 0%,rgba(21,168,146,.28),transparent 70%),radial-gradient(500px 300px at 100% 100%,rgba(234,88,12,.14),transparent 70%)}
.auth-art .brand{padding:0}
.auth-art h1{font:600 46px/1.08 var(--display);letter-spacing:-.025em;margin:auto 0 18px;max-width:520px}
.auth-art h1 u{text-decoration:none;background:linear-gradient(transparent 82%,rgba(94,234,212,.55) 82%)}
.auth-art p{color:#B8C6D8;font-size:15px;max-width:460px;margin:0 0 28px}
.auth-art .pts{display:flex;gap:18px;flex-wrap:wrap;color:#B8C6D8;font-size:13px;margin-bottom:auto}
.auth-art .pts span::before{content:"✓";color:var(--mint);margin-right:7px;font-weight:700}
.auth-art .by{margin-top:40px;font-size:12px;color:#8FA3BC;display:flex;align-items:center;gap:10px}
.auth-art .by b{color:#fff}
.auth-side{display:grid;place-items:center;padding:32px 24px}
.auth-card{width:100%;max-width:400px}
.auth-card h2{font:600 30px/1.15 var(--display);letter-spacing:-.02em;margin-bottom:6px}
.auth-card .btn{width:100%;justify-content:center;padding:12px}
.auth-card .credit{margin-top:28px;padding-top:18px;border-top:1px solid var(--line);display:flex;align-items:center;gap:10px;color:var(--mute);font-size:12px}
.auth-card .credit img{height:26px;width:auto}

/* inbox */
.inbox{display:grid;grid-template-columns:350px minmax(0,1fr) 310px;flex:1;min-height:0;height:calc(100vh - 67px)}
body:has(.mockbar) .inbox{height:calc(100vh - 98px)}
.inbox.noinfo{grid-template-columns:350px minmax(0,1fr) 0}
.ib-list{border-right:1px solid var(--line);background:var(--panel);display:flex;flex-direction:column;min-height:0}
.ib-search{padding:14px 14px 10px;display:flex;gap:8px;align-items:center}
.ib-tabs{display:flex;gap:4px;padding:0 12px 10px;overflow-x:auto;scrollbar-width:none;border-bottom:1px solid var(--line2)}
.ib-tabs button{flex:0 0 auto;border:1px solid var(--line);background:#fff;font:600 12.5px/1 var(--text);color:var(--ink2);padding:7px 11px;border-radius:999px;cursor:pointer;white-space:nowrap}
.ib-tabs button:hover{border-color:#B7C6D8}
.ib-tabs button.on{background:var(--ink);border-color:var(--ink);color:#fff} .ib-tabs button em{font-style:normal;background:var(--bg2);color:var(--ink2);border-radius:20px;padding:1px 6px;margin-left:5px;font-size:11px}
.ib-tabs button.on em{background:rgba(255,255,255,.16);color:#fff}
.ib-tabs button[data-tab=requesting] em{background:var(--hot-l);color:var(--hot)} .ib-tabs button[data-tab=requesting].on em{background:var(--hot);color:#fff}
.ib-filter{display:flex;gap:6px;padding:10px 14px;border-bottom:1px solid var(--line2);background:#FCFAF6} .ib-filter select{font-size:12.5px;padding:6px 10px;border-radius:999px}
.ib-chats{flex:1;overflow:auto}
.ci{display:flex;gap:12px;padding:12px 16px;border-bottom:1px solid var(--line2);cursor:pointer;position:relative}
.ci:hover{background:#FDFBF8} .ci.on{background:var(--acc-l)} .ci.on::before{content:"";position:absolute;left:0;top:8px;bottom:8px;width:3px;border-radius:0 3px 3px 0;background:var(--acc)}
.ci-b{flex:1;min-width:0} .ci-top{display:flex;gap:6px;align-items:baseline} .ci-top b{flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-weight:700}
.ci-top small{font-size:11.5px;flex:none} .ci-p{color:var(--mute);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:1px}
.ci-m{display:flex;gap:5px;align-items:center;margin-top:5px;flex-wrap:wrap} .ci-m .who{font-size:11px;font-weight:600;color:var(--ink2);background:var(--bg2);border-radius:999px;padding:1px 8px}
.ci .unread{background:var(--hot);color:#fff;font-size:11px;font-weight:700;border-radius:20px;min-width:20px;height:20px;display:grid;place-items:center;padding:0 6px;flex:none;margin-top:2px}
.ci.has-unread .ci-p{color:var(--ink);font-weight:600}
.avatar{width:42px;height:42px;border-radius:50%;flex:none;display:grid;place-items:center;font-weight:700;color:#fff;background:hsl(var(--hue,172) 42% 36%);font-size:14.5px;letter-spacing:.02em}
.avatar.sm{width:32px;height:32px;font-size:13px;background:var(--acc)}
.avatar.lg{width:68px;height:68px;font:600 26px/1 var(--display)}
.ib-chat{display:flex;flex-direction:column;min-height:0;background:var(--chat-bg)}
.ib-head{display:flex;align-items:center;gap:12px;padding:12px 18px;background:var(--panel);border-bottom:1px solid var(--line);min-height:64px}
.ib-head{flex-wrap:wrap} .ib-head .t{flex:1;min-width:200px} .ib-head .t small{white-space:nowrap} .ib-head b{display:block;font-size:15.5px} .ib-head small{font-size:12.5px}
.ib-head select{width:auto;font-size:13px;padding:7px 10px;border-radius:999px}
.ib-msgs{flex:1;overflow:auto;padding:20px 7% 12px;background-color:var(--chat-bg);background-image:radial-gradient(rgba(13,26,44,.07) 1px,transparent 1px);background-size:20px 20px}
.day{text-align:center;margin:16px 0 12px} .day span{background:#fff;color:var(--mute);font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;padding:4px 12px;border-radius:999px;border:1px solid var(--line)}
.m{display:flex;margin:4px 0} .m.out{justify-content:flex-end}
.bub{max-width:min(560px,78%);background:#fff;border:1px solid rgba(218,227,238,.8);border-radius:16px 16px 16px 6px;padding:8px 12px 6px;box-shadow:0 1px 2px rgba(13,26,44,.04);position:relative;white-space:pre-wrap;word-wrap:break-word;overflow-wrap:anywhere}
.m.out .bub{background:var(--bubble-out);border-color:#C6ECE2;border-radius:16px 16px 6px 16px} .m.auto .bub{background:#F6FBFA;border:1px dashed #9EDDCF}
.m.failed .bub{background:#FEF2EE;border:1px solid #F5C9B6}
.bub .meta{display:flex;gap:6px;justify-content:flex-end;align-items:center;font-size:11px;color:#6E7F94;margin-top:3px;white-space:nowrap}
.bub .tk{font-weight:700;letter-spacing:-2px} .bub .tk.read{color:var(--acc-b)}
.bub .tpl{font-size:11px;font-weight:700;color:var(--acc);display:flex;gap:5px;align-items:center;margin-bottom:3px;white-space:nowrap;letter-spacing:.02em}
.bub .err{font-size:12px;color:#9A3412;margin-top:4px;white-space:normal}
.bub img,.bub video{display:block;max-width:300px;max-height:320px;border-radius:11px;margin:-2px -6px 6px;background:#E5E7EB}
.bub .doc{display:flex;gap:8px;align-items:center;background:rgba(13,26,44,.04);border-radius:10px;padding:9px 11px;margin-bottom:4px;color:var(--ink)}
.bub .by{font-size:11px;color:var(--acc-d);font-weight:700;margin-bottom:2px}
.bub .btns{display:flex;flex-direction:column;gap:2px;margin:6px -12px -6px;border-top:1px solid var(--line2)}
.bub .btns span{text-align:center;color:var(--acc);font-weight:700;font-size:13px;padding:7px}
.ib-compose{background:var(--panel);border-top:1px solid var(--line);padding:12px 16px}
.ib-compose form{display:flex;gap:8px;align-items:flex-end;min-width:0}
.ib-compose textarea{min-height:44px;max-height:160px;resize:none;border-radius:22px;padding:11px 16px}
.ib-compose .btn{padding:11px 18px;background:var(--acc)} .ib-compose .btn:hover{background:var(--acc-d)}
.ib-closed{display:flex;gap:12px;align-items:center;background:var(--amber-l);border:1px solid #F6D7A3;border-radius:16px;padding:11px 14px;color:#92400E;font-size:13px}
.ib-closed .btn{margin-left:auto}
.ib-info{background:var(--panel);border-left:1px solid var(--line);overflow:auto;min-height:0}
.ib-info section{padding:18px 20px;border-bottom:1px solid var(--line2)} .ib-info h3{font-size:11px;text-transform:uppercase;letter-spacing:.1em;color:var(--acc);margin-bottom:10px}
.ib-info .who{text-align:center} .ib-info .who .avatar{margin:0 auto 10px} .ib-info .who b{font:600 19px/1.2 var(--display)!important}
.chips{display:flex;flex-wrap:wrap;gap:5px}
.window{font-size:11.5px;font-weight:700;padding:2px 9px;border-radius:999px;background:var(--acc-l);color:var(--acc-d)} .window.closed{background:#EEF1F5;color:var(--mute)}
.ib-empty{flex:1;display:grid;place-items:center;color:var(--mute);text-align:center}
.ib-empty h2{font:600 24px/1.2 var(--display)!important}
.canned{border:1px solid var(--line);border-radius:16px;margin-bottom:8px;max-height:220px;overflow:auto;background:#fff;box-shadow:var(--sh2)}
.canned .cn{display:flex;gap:10px;padding:9px 14px;cursor:pointer;font-size:13px;border-bottom:1px solid var(--line2)} .canned .cn:last-child{border-bottom:0}
.canned .cn b{color:var(--acc);flex:none} .canned .cn span{color:var(--ink2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis} .canned .cn.on,.canned .cn:hover{background:var(--acc-l)}
.attach-preview{display:flex;align-items:center;gap:8px;font-size:12.5px;background:var(--bg2);border-radius:12px;padding:7px 12px;margin-bottom:8px}

/* modal */
.modal{position:fixed;inset:0;background:rgba(13,26,44,.5);backdrop-filter:blur(3px);display:none;align-items:center;justify-content:center;z-index:50;padding:16px}
.modal.open{display:flex}
.modal-c{background:#fff;border-radius:24px;width:100%;max-width:560px;max-height:90vh;overflow:auto;box-shadow:var(--sh2)}
.modal-c .card-h{position:sticky;top:0;background:#fff;z-index:1;padding:18px 22px} .modal-c .card-h h2{font:600 21px/1.2 var(--display)}

/* wa preview */
.wa-prev{background:var(--chat-bg);background-image:radial-gradient(rgba(13,26,44,.07) 1px,transparent 1px);background-size:20px 20px;border-radius:18px;padding:18px;min-height:160px;border:1px solid var(--line2)}
.wa-prev .bub{max-width:100%}
.wa-prev .hdr-media{height:140px;border-radius:11px;background:#E2E8F0;display:grid;place-items:center;color:var(--mute);font-size:12px;margin:-2px -6px 6px}
.wa-prev .hdr-t{font-weight:700;margin-bottom:3px}
.wa-prev .ftr{font-size:12px;color:#6E7F94;margin-top:4px}

.steps{display:flex;gap:8px;margin-bottom:18px;flex-wrap:wrap} .steps span{font-size:12.5px;font-weight:600;color:var(--mute);background:#fff;border:1px solid var(--line);border-radius:999px;padding:5px 14px}
.pickgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:8px;max-height:270px;overflow:auto;padding:2px}
.pick{display:flex;gap:9px;align-items:center;border:1px solid var(--line);border-radius:14px;padding:10px 12px;cursor:pointer;font-weight:500;margin:0;background:#fff}
.pick:hover{border-color:#B7C6D8}
.pick:has(input:checked){border-color:var(--acc-b);background:var(--acc-l)} .pick input{accent-color:var(--acc)} .pick small{margin-left:auto}
.varrow{display:grid;grid-template-columns:56px 1fr 1fr 1fr;gap:8px;align-items:center;margin-bottom:8px} .varrow code{font-weight:700;color:var(--acc)}
code{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:12.5px;background:var(--bg2);border-radius:6px;padding:1px 6px;color:var(--ink2)}
.copy{display:flex;gap:6px} .copy input{font-family:ui-monospace,Consolas,monospace;font-size:12.5px;background:#FCFAF6}
.hint{background:#fff;border:1px solid var(--line);border-left:4px solid var(--acc-b);color:var(--ink2);border-radius:14px;padding:13px 16px;font-size:13px;box-shadow:var(--sh)}
.hint.warn{border-left-color:var(--hot);background:#fff;color:var(--ink2)}
.dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#CBD5E1;margin-right:7px} .dot.on{background:var(--acc-b);box-shadow:0 0 0 3px rgba(21,168,146,.18)}
details summary{list-style:none} details summary::-webkit-details-marker{display:none} details summary::before{content:"+ ";color:var(--acc)}

@media (max-width:1180px){ .inbox{grid-template-columns:310px minmax(0,1fr) 0} .ib-info{display:none} .inbox.showinfo .ib-info{display:block;position:fixed;right:0;top:0;bottom:0;width:330px;z-index:30;box-shadow:var(--sh2)} .g4{grid-template-columns:repeat(2,1fr)} .funnel{grid-template-columns:repeat(3,1fr)} }
@media (max-width:960px){ body.auth{grid-template-columns:1fr} .auth-art{padding:28px 24px} .auth-art h1{font-size:32px;margin:28px 0 12px} .auth-art .by{margin-top:20px} }
@media (max-width:860px){
  .side{position:fixed;left:-260px;z-index:40;transition:left .2s} .side.open{left:0;box-shadow:var(--sh2)}
  body:has(.mockbar) .side{top:0;height:100vh}
  .mobile-only{display:inline-grid!important} .top{padding:12px 16px} .top h1{font-size:20px} .content{padding:16px}
  .g2,.g3{grid-template-columns:1fr} .flash{margin:12px 16px 0} .appfoot{padding:12px 16px}
  .inbox{grid-template-columns:minmax(0,1fr);height:calc(100vh - 57px)} body:has(.mockbar) .inbox{height:calc(100vh - 96px)}
  .ib-head{flex-wrap:wrap;gap:8px;padding:8px 10px} .ib-head .t{flex:1 1 calc(100% - 120px)} .ib-head small{display:block} .ib-head select{flex:1 1 150px;min-width:0} .ib-head .window{display:table;margin-top:3px}
  .ib-compose{padding:8px} .ib-compose form{gap:4px} .ib-compose textarea{min-width:0} .ib-compose .lbl{display:none} .bub{max-width:88%} .ib-chat{display:none} .inbox.chatopen .ib-list{display:none} .inbox.chatopen .ib-chat{display:flex}
  .ib-msgs{padding:14px 10px} .varrow{grid-template-columns:44px 1fr}
}

/* Live Chat fills the window exactly, whatever the header/banner height */
body.page-inbox{height:100vh;overflow:hidden;display:flex;flex-direction:column}
body.page-inbox .shell{flex:1;min-height:0}
@media (min-width:861px){ body.page-inbox .side{height:100%;position:relative;top:0} }
body.page-inbox .main{min-height:0}
body.page-inbox .inbox,body.page-inbox:has(.mockbar) .inbox{height:auto;flex:1}
@media (max-width:860px){ .grid{grid-template-columns:minmax(0,1fr)!important} .stack[style*="sticky"],[style*="position:sticky"]{position:static!important} .funnel{grid-template-columns:repeat(2,1fr)} .top-actions .btn{padding:7px 12px} }

/* Leads board */
.bulkbar[hidden]{display:none!important}
.bulkbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:12px 16px;background:#F1FAF7;border-bottom:1px solid var(--line2)} .bulkbar select{width:auto;min-width:150px}
.board{display:flex;gap:14px;overflow-x:auto;padding:16px;align-items:flex-start;scroll-snap-type:x proximity}
.bcol{flex:0 0 272px;background:#F6F3EE;border:1px solid var(--line2);border-radius:18px;display:flex;flex-direction:column;max-height:72vh;scroll-snap-align:start;transition:background .15s,border-color .15s}
.bcol.over{background:#E3F6F1;border-color:var(--acc)}
.bcol header{display:flex;align-items:center;gap:8px;padding:12px 14px 10px} .bcol header h3{flex:1;margin:0;font:600 15px/1.2 var(--display)}
.bcheck{margin:0;display:flex} .bcheck input,.lsel{width:15px;height:15px;accent-color:var(--acc);margin:0}
.bcards{display:flex;flex-direction:column;gap:8px;padding:0 10px 12px;overflow-y:auto;min-height:60px}
.lcard{position:relative;background:#fff;border:1px solid var(--line);border-radius:14px;padding:11px 12px 10px 34px;cursor:grab;box-shadow:0 1px 2px rgba(13,26,44,.04)}
.lcard:hover{border-color:#B9CCE0} .lcard.dragging{opacity:.45}
.lcard .lsel{position:absolute;left:12px;top:13px}
.lname{display:block;font-weight:700;color:var(--ink);text-decoration:none;line-height:1.3} .lname:hover{color:var(--acc)}
.lphone{display:block;color:var(--mute);font-size:12px;margin-top:1px}
.lad{display:flex;align-items:center;gap:5px;font-size:12px;color:#0D6B5E;background:#EEF8F5;border-radius:8px;padding:3px 7px;margin-top:7px} .lad svg{flex:none}
.lcard .chips{margin-top:7px}
.lcard footer{display:flex;justify-content:space-between;align-items:center;margin-top:8px;font-size:12px;color:var(--mute)}
.lowner{font-weight:600;color:var(--ink)} .lowner.none{color:var(--hot)}
.dot-hot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--hot);vertical-align:middle}
.bmore{font-size:12px;color:var(--mute);text-align:center;margin:4px 0 0}
@media(max-width:860px){.bcol{flex-basis:84vw;max-height:none}.board{padding:12px}}